According to Ashok Kumar, Chief of Business Development, EMEA & SAARC at Talariax, 85% of the Fortune 500 companies trust Talariax for one simple reason— unifying heterogenous communications environment through omnichannel gateways.
“We help enterprises communicate through Omnichannel, that includes SMS, email and social media messaging as well. You must be familiar with the landscape of any organizational infrastructure. It is quite heterogenous in nature and those are communicating in different languages. If you wish to communicate with people over a handphone it becomes quite a challenge. This is where we come in. We have an appliance in the network that assimilates the entire infrastructure and helps the organization communicate with people holding the handphone.
Talking about the ever dynamic and ever changing partner ecosystem, Ashok says that Talariax has always been a step ahead. “We started off with the distribution structure and Bulwarks is our partner for the ME. Then we started building downstram partners for them and today we have partners right across the ME. We have changed our strategy to enable our partners to form active engagements with the customers. We also have pre-sales initiatives where we architect the solutions for the partners as well.”