The Department of Government Enablement (DGE) launched TAMM 3.0 at GITEX Global 2024, an AI-powered platform enhancing government services in Abu Dhabi. Collaborating with various government entities, TAMM offers a unified app and portal with over 800 services, providing a seamless, personalized experience for citizens, residents, visitors, and investors.
The TAMM 3.0 launch is part of the Abu Dhabi Government’s Digital Strategy and the UAE’s National AI Strategy 2031, guided by a vision to enhance the lives of citizens, residents, visitors, and investors by improving public services through advanced technologies and innovation.
His Excellency Ahmed Tamim Hisham Al Kuttab, Chairman of the Department of Government Enablement – Abu Dhabi, said: “The launch of TAMM 3.0 is a pivotal step in further enhancing Abu Dhabi government service delivery, in line with the visionary objectives of Abu Dhabi’s leadership to realise seamless, AI-powered solutions that elevate public services.”
TAMM 3.0 is designed to provide a highly personalised experience for each user. The platform’s AI-powered assistant, dubbed TAMM’s AI Assistant, features conversational voice capabilities, allowing users to interact through voice commands in Arabic and English. It offers 24/7 support, while advanced algorithms analyse user behaviour and preferences to tailor services and recommendations, ensuring every interaction is relevant, efficient, and user-friendly, whether renewing licenses, paying utility bills or configuring an automated payment, applying for permits, or accessing healthcare services.
At present, TAMM 3.0 offers a multitude of AI-enabled government services integrated into a single platform. This comprehensive integration underscores DGE’s commitment to providing efficient, accessible and future-ready government services to Abu Dhabi’s constituents.
His Excellency Dr Mohamed Al Askar, Director General of the TAMM Program, said, “Our mission is to continuously challenge the status quo and elevate the experience and improve the quality of life for citizens, residents, visitors, and businesses in Abu Dhabi.”